Wednesday, October 19, 2005

All marketers are spammers

Today at the DMA conference in Atlanta during the keynote address, Seth Godin told the audience of direct marketers that they are all spammers.

He accused the industry of "...sending me unanticipated, impersonal, irrelevant junk in a format I don’t want to get about a product I’m not interested in and won’t have time to look at. And you’re hoping to persuade enough people to buy so you can go buy more stamps, or call more people, or buy more inserts, or run more ads. And the problem is, spam doesn’t work like it used to."

Godin has hit the nail on the head (see my August 04, 2005 blog entry, "Cut through the clutter"). Consumers are so overwhelmed with advertising messages that they (i.e. we) seek ways to eliminate, skip, avoid or otherwise tune out the marketing clutter. We are so tired of being bombarded with irrelevant messages that we simply are becoming cynical toward all things marketing and advertising.

It is time we all learn the lessons of spam.

The only way to break through the clutter is to start eliminating the clutter.

The way to do that is to target our audiences with precision, tell them things that we know to be of interest to them using media that we know they prefer in ways that will connect with them and do it in a way that is relevant, useful, helpful and informative to THEM.

Spam is spam, no matter what the medium.

Amen, Seth Godin.

Word of Mouth Marketing

I just spotted a good blog entry by my a fellow American Marketing Assoc member, Missy Blankenship (also a member of my local Central VA AMA chapter). It is a pretty good description of word of mouth marketing, viral marketing, buzz marketing, etc. Check it out at:

http://mgblankenship.blogspot.com/2005/09/word-of-mouth-marketing-association.html

Thursday, October 13, 2005

Is the video iPod the real story?

Yesterday Apple announced its newest iPod that is the next-generation, video version of its ubiquitous audio iPod. The new iPod with a 2.5” screen for viewing movies and video files has been widely reported as the next “revolutionary” product from Apple.

I think the real story has been completely missed by most major media in their latest attempt to swoon over their chosen media darling, Apple.

Viewing digital content on a handheld device is nothing new. I’ve got a 2-year-old Toshiba Pocket PC that allows me to watch full-length movies or any other video content I want on its 3.8” screen. It is great for watching movies on airplanes and while waiting in airports, but the small screen size makes it a bit impractical as a “regular TV viewing” device. I can’t imagine routinely viewing content on the even smaller 2.5” iPod screen. While I can easily enough convert my DVD movies to a file format that allows me to watch on my handheld, what has been lacking for the most part is lack of availability of fresh content for purchase and download.

The real story being missed here is the part of the announcement that Apple is teaming up with Disney to make TV shows available for purchase--commercial free--the day after they air on regular television. This represents a radical shift in the television and television advertising industries. This is most certainly the beginning of a new age in television.

With digital video recorders and other video equipment that allow consumers to watch their favorite shows while “zapping” commercials, the advertiser-supported model of television has long been feeling pressure from modern technology. Keen observers have already noticed that product placements have become more and more important to advertisers as we viewers continue to find ways to avoid watching commercials.

Now we enter the age of television where studios can sell programming directly to consumers without advertisements. Can it be long before all of the TV studios make their programming available for direct sale and download to consumers?

Perhaps we will be able to download television content for one price without commercials and get the same show at a reduced price if we accept a few commercials thrown in. Will there even be “over the air” broadcasts anymore? Will the television industry be in the same predicament as the music industry once all of its content gets digitized and easily traded and shared over the Internet? Will programming itself become nothing but thinly-veiled advertisements?

It will be interesting to watch how this major market shift plays out but let there be no doubt, this is a media market shift story, not an Apple iPod story.